Please note that our Aesthetic Treatments and Cosmetic Services are not currently available but will be launched and offered very soon. The information below offers a general glance of the services and treatments that we will be professionally providing.

Botox ® Anti-Wrinkle Injections and Dermal Fillers provided by accredited professionals

• Frown Lines
• Worry Lines
• Droopy Nose
• Neck Boost
• Boost Eyebrows
• Crow’s Feet
• Mouth Corners

At Spring Pharmacy we welcome your comments and suggestions.
We aim to give you the highest standards of customer care and service. Should you have any complaints about our services or products please speak to our pharmacist. We operate a formal complaints procedure which is part of the NHS system for dealing with complaints.
You can also get advice from the local Patient Advice and Liaison Service (PALS). PALS is not part of the complaints procedure itself, but they might be able to resolve your concerns informally or can tell you more about the complaints procedure and independent complaint advocacy services.
Please visit the NHS Website for more information about how to make a complaint on an NHS Service received from us or from any other NHS organization.

At Spring Pharmacy we have a private Consultation Room available for your use.
If you wish to talk to the pharmacist on duty in private, or any of our helpful pharmacy staff, we can arrange this for you.
It can be embarrassing or difficult to talk to staff in front of other patients in the pharmacy about a medical condition; at Spring Pharmacy we understand this, please ask us if you would prefer to discuss anything in the privacy of our Consultation Room.

At Spring Pharmacy we dispense both NHS and private prescriptions and supply medicines and appliances.
We will give information and advice on how to get the most benefit from your medicines and appliances.
We keep a record of what we supply to our customers so when you bring in a prescription, our records tell us whether you may safely take a medicine with any others you may be taking. We label your medicines to remind you about precautions such us avoiding alcohol and not driving if you feel drowsy.
We keep a comprehensive stock of medicines and use a fast and an efficient wholesaler service to enable us to fill all prescriptions promptly.

We may be able to help if you need a prescription medicine in a genuine emergency when it is impossible to get to your doctor.
It cannot be done under the NHS, so we have to charge.

We can dispense NHS repeat dispensing prescriptions issued by your doctor. Ask us for more information about this service.

Electronic Transmission of Prescriptions (ETP)
The way the NHS provides prescriptions to patients is changing, patients can have their prescriptions created and sent electronically directly from their GP to their ‘nominated’ pharmacy where they wish to receive their medications and/or appliances from.
There is a transition period where both paper and electronic versions are created simultaneously so that the systems that handle the ETP versions have time to settle in and become the single standard means of issue.
We are asking our regular customers to sign a Nomination Form that will allow us to obtain your electronic prescription from your surgery in accordance with the NHS Electronic Prescription Service.
You will normally be asked to nominate just one pharmacy for your prescriptions to be sent to and dispensed rather than a variety of pharmacies.
Spring Pharmacy is already equipped with computers and systems that are capable of handling electronic prescriptions.
When visiting a pharmacy or your surgery keep an eye out for the symbol shown in the image on the right, which identifies where the NHS Electronic Prescription Service is being used.

The pharmacist on duty and our trained assistants are available for advice on all medicines and minor ailments as well as on appropriate use of non-prescription medicines, in private if required, within the privacy of our consultation room.
We can also give you advice on how to live a healthy life; for example, advice on how to stop smoking and maintaining a healthy diet.
We can direct you to other sources of advice and assistance if we cannot help you ourselves.
Come in and help yourself from our display of free healthcare leaflets covering many of the topics we get asked about. Look out for new ones each month.

All medicines are dispensed in child resistant containers unless you request us not to.

Please remember: keep all medicines out of reach and sight of children.

Our pharmacist on duty can advise you on safe storage of medicines.

We stock a wide range of over-the-counter medicines, vitamins and mineral supplements. If we do not stock the item you require, we can order it for you.
Many of our staff have worked in the Pharmacy for almost 10 years and therefore, understand the needs of their customers in the local area; they are intensively trained to help customers with all aspects of their healthcare needs, from simple over-the-counter advice and medicines, to treatments for minor aliments that were, until recently, only available from your local doctor’s surgery.

Spring Pharmacy is pleased to offer patients a free Medicines Use Review (MURs) or Medi-Check.
This “Medicine Check” involves a confidential discussion about your medicines with the pharmacist and aims to help you get the most out of your medicines.
During the consultation you will have the opportunity to find out more about your medication and discuss any issues or problems.
This service is conducted in our private consultation room.
Please note that this review differs from the one done by the GP; the GP will assess and change medicines whereas the pharmacist will discuss the best way of taking them.
Please contact us for more information about this free NHS service – please ask for the pharmacist on duty.

At Spring Pharmacy we provide products and advice to make your day-to-day as comfortable as possible. We have a comprehensive selection of mobility and daily living aids so you can enjoy your freedom and keep on going in life.

From specially designed furniture to canes and wheelchairs, to a comprehensive selection of mobility and living aids. You’ll find everything from every day mobility aids to incontinence products and toileting aids.

Choose from sturdy, reliable walking sticks and ferrules to motorised scooters to enhance your daily personal mobility.

Keep up your daily routine with a wheelchair or add to the comfort of your current model with a wheelchair fleece or cushion. Furniture designed for daily living, created with mobility and daily living in mind.

Stay protected against the symptoms of incontinence, also known as bladder weakness. You will also find a range of toileting aids for those who require assistance when using the toilet. These include everything from toilet cushions to commodes for around the home. We also stocks a number of kitchen aids for daily living; from cooking utensils to specially designed kettles, each helps to make it easier to take care of business in the kitchen.

We provide NHS Services on behalf of NHS London Area Team with Headquarters at the following address:

1st Floor, Skipton House, 80 London Road , London, SE1 6LH

Contact Details:
Tel: 0300 3112233
Web: www.england.nhs.uk/london/

We offer Online Doctor Service. Simply fill out a short online medical consultation form, our clinicians will assess your information and will decide your eligibility for treatment. If you are eligible for treatment, your request will be automatically processed and ready to collect from our pharmacy or have it delivered to you.

Our computer allows us to keep records of all your prescriptions dispensed by us. This helps us check for possible problems such as reactions between medicines and will help us deal with any queries you may have.
We comply with the Data Protection Act and the NHS code of practice on confidentiality. As a responsible UK based company we abide by the rules and regulations of the Data Protection Act 1998, and as such, no information supplied to us will be given to or used by any third parties other than us.

At Spring Pharmacy we can take, process and print (while you wait) your photograph for Passport, Visa or for general ID-Card use.

We can also process and print your own-taken photos which you can bring to us on a portable device (i.e. memory stick, SD card, from a mobile phone or CD).

Other Photography Services include:

• Photo Frames
• Photo Enlargements
• Online APP to order your prints and collect at our pharmacy Photo Kiosks

We offer FREE Repeat Prescription Collection & Delivery Service within our local community and neighbouring areas.
Make life easier for yourself and let us order your prescription on your behalf. Simply let us know what repeat medicines you need, a few days before they run out, either in person, by phone, fax or email and we will arrange to collect it from your Doctor’s surgery. When we have collected your prescription it will be dispensed and waiting for you to collect from our pharmacy. We can also deliver your prescription medicines to your home for free if you live within the local area; you may come to our pharmacy for more details and speak to a member of staff or call us on 020 7739 7482.

Spring Pharmacy offers a FREE PRESCRIPTION COLLECTION AND DELIVERY SERVICE.
All you need to do is come into our pharmacy and give us your permission to collect your prescription on your behalf.

Make life easier for yourself and let us order your prescription on your behalf. Simply let us know what repeat medicines you need, a few days before they run out, either in person, by phone, fax or email and we will arrange to collect it from your Doctor’s surgery. When we have collected your prescription it will be dispensed and waiting for you to collect from our pharmacy. We can also deliver your prescription medicines to your home for free if you live within the local area; you may come to our pharmacy for more details and speak to a member of staff or call us on 020 7739 7482.

We can dispense NHS repeat dispensing prescriptions issued by your doctor. Ask us for more information about this service.

Electronic Transmission of Prescriptions (ETP)
The way the NHS provides prescriptions to patients is changing, patients can have their prescriptions created and sent electronically directly from their GP to their ‘nominated’ pharmacy where they wish to receive their medications and/or appliances from.
There is a transition period where both paper and electronic versions are created simultaneously so that the systems that handle the ETP versions have time to settle in and become the single standard means of issue.
We are asking our regular customers to sign a Nomination Form that will allow us to obtain your electronic prescription from your surgery in accordance with the NHS Electronic Prescription Service.
You will normally be asked to nominate just one pharmacy for your prescriptions to be sent to and dispensed rather than a variety of pharmacies.
Spring Pharmacy is already equipped with computers and systems that are capable of handling electronic prescriptions.
When visiting a pharmacy or your surgery keep an eye out for the symbol shown in the image on the right, which identifies where the NHS Electronic Prescription Service is being used.

Stopping smoking can be very difficult.

At Spring Pharmacy, in addition to offering help and advice on stopping smoking, we can help you to kick the habit by offering you a wide range of smoking cessation products to support you in your quest.

We have a comprehensive support Service to help you give up smoking. It’s a 12 week programme and is FREE.

We can supply you with a range of Nicotine Replacement Therapy (Nicotine Patches, Nicotine Chewing Gum, Nicotine Nasal Spray, Nicotine Lozenges, Nicotine Inhalator) or Champix.

We have trained Level 2 smoking cessation advisors who will be happy to advise you.

The medication is FREE if you are exempt from prescription charges; if you pay for your prescriptions, normal prescription charges apply, per supply. (In some cases, it may be advisable to purchase a prescription pre-payments certificate – ask in store or ring us for more details).

We provide wide aisles for ease of access and the staff will gladly help with access into the store.
Our staff work hard to provide you with the best possible service. Please treat them with the courtesy and respect they deserve. We reserve the right to refuse to provide services to individuals who act in a violent, threatening or aggressive manner.

At Spring Pharmacy we offer our constant support for people with any disability by:

– Assessing medicine compliance needs of patients with disability.
– Providing reasonable adjustment or support.
– Providing alternative forms of labelling or reminder chart.
– Providing multi-compartment compliance aid when required.

It is dangerous and unwise to keep hold of unwanted medicines at home.

Please return all unused and unwanted medicines to us at Spring Pharmacy; we can dispose of them safely for you.

We accept and dispose of unwanted medicines from patients and carers.

Travel Vaccination Clinic

This service makes obtaining the most commonly needed vaccinations easy and convenient. We provide the Meningitis Vaccine (ACWY) for people travelling for HAJJ and UMRAH, and we also provide a free certificate.

Our pharmacist on duty is always glad to give advice about avoiding sunburn, tummy upsets, malaria and the other holiday risks; as well as recommend remedies for many holiday ailments. You will also find on our shelves everyday holiday items.

We offer the following vaccinations:

Flu Vaccination

The Flu Vaccination is available from October – the service is FREE if you are registered with a GP within our local area and fall within the following criteria:

– 65 years old and over
– Pregnant
– Have a serious medical condition (including diabetes, heart/chest/kidney conditions)
– Are living in a long-stay residential care home or other long-stay care facility (not including prisons, young offender institutions or university halls of residence)
– Are the main carer for an elderly or disabled person whose welfare may be at risk if you fall ill
– A frontline health or social care worker

To make an appointment please call us on 020 7739 7482.

Alternatively, please send us an email via our Contact Us Form on our website and state your name, your available time to come to see us, as well as the type of Travel Clinic service that you are interested in.